A Model of Turnover Intention Among Technically-Oriented Information Systems Professionals

This study was motivated by the need to understand the factors that determine turnover intention among the large group of personnel working in technically-oriented information systems positions. Turnover rates among personnel in these positions have been consistently high and have been shown to have significant negative effects on an organization’s productivity and profitability. A model of the factors that determine turnover intention is developed based on the findings of previous studies and survey data collected from 437 personnel working in organizations in Thailand. The model is analyzed using Structured Equation Modeling techniques and the results are interpreted and compared to the findings of previous studies. Based on the findings managerial actions for reducing turnover among technically oriented personnel are recommended.